Pre-booking Notification email
You can configure the format and contents of the Pre-booking Notification email from:
Management –> Mail Settings -> Pre Booking
In the Pre-booking Notification email you can use the following tags:
[salutation] [name] tags to retrieve the Salutation and Lastname of the guest
[reservationlink] to retrieve the link to be used to make the payment or update the cc details.
Tags are system parameters and you should never delete, rename or translate them.
Please see below a template of a Pre-booking Notification email
Pre-Booking Notification email
Dear [salutation] [name]
Initially we appreciate your contact and the preference for our Hotels!
To complete the payment, access the link below and finalize your reservation:
Your reservations
** Guarantee your Reservation: This link is valid for 24 hours. After this time, the link will be expired and a new request must be made
** For your safety the transaction is linked to the credit card company, and automatic payment is charged to your credit card.
** If more than one reservation, you should make the payment for each reservation separately.
After payment, your paid reservation will be confirmed and a voucher of the reservation will be sent to your email.
We are available for any further question!
Sincerely,
Hotel Reservation Team
Where Your reservations
should use the following html code: <a href="[reservationlink]">Your reservations</a>