FAQ
You can configure the system to have different cancellation policies per period (i.e. 14 days cancellation period for Low and Mid Season and 21 days cancell...
Mon, 28 Mar, 2022 at 2:37 PM
Rate Plans Configuration From the top menu, go to Rates -> Rate Catalogues You can see all Rate Plans available at the booking engine under the w...
Mon, 28 Mar, 2022 at 3:02 PM
Meal Packages Configuration From the top menu, go to Rates -> Meal Plans You can see all Meal Packages available at the under the window Meal Pla...
Mon, 28 Mar, 2022 at 3:12 PM
Up-sell (extra) services Configuration From the top menu, go to Rates -> Extras You can see all Up-sell Services available at the under the windo...
Mon, 28 Mar, 2022 at 3:11 PM
How Call Center works Once the Call Center User make a reservation for a client: The reservation is recorder to the extranet with status Request ( )...
Mon, 28 Mar, 2022 at 3:16 PM
Pre-booking Notification email You can configure the format and contents of the Pre-booking Notification email from: Management –> Mail Settings...
Mon, 28 Mar, 2022 at 3:19 PM
Payment Confirmation email You can configure the format and contents of the Payment Confirmation email from: Management –> Mail Settings -> P...
Mon, 28 Mar, 2022 at 3:19 PM
Language Based Links To launch the booking engine for a specific language, the link should follow the format: https://hotelname.book-onlinenow.net/index...
Mon, 28 Mar, 2022 at 3:22 PM
Booking Sources Based Links To launch the booking engine for a specific booking source, the link should follow the format: https://hotelname.book-online...
Mon, 28 Mar, 2022 at 3:26 PM
Room Types Based Links To launch the booking engine for a specific room type, the link should follow the format: https://hotelname.book-onlinenow.net/in...
Mon, 28 Mar, 2022 at 3:30 PM